Test Center Procedures and Regulations

These are some general etiquettes required to be followed while giving the prestigious exam called TOEFL.Test Center Procedures and Regulations (CBT)

Admission to the Test Center (CBT)
Report to the test center at least 30 minutes before your scheduled arrival time for check-in procedures. If you arrive late, you may not be admitted and your fee will not be refunded. Bring your official photobearing identification. Your identification will be checked before you are admitted.
The name given when making your appointment must match the name on the identification document you present at the test center.
Bring your appointment confirmation number. This will be given to you when you schedule your appointment.
Bring your CBT voucher, if you have one.
You will be required to write (not print) and sign a confidentiality statement. If you do not complete and sign the statement, you cannot test and your fee will not be refunded.
You will be required to sign the test center log before and after the test session and any time you leave or enter the testing room.
Be prepared to select the institutions to which you would like your scores sent.

Test Center Procedures and Regulations (CBT)

General Guidelines
Dress so that you can adapt to any room temperature.
Friends or relatives who accompany you to the test center are not allowed to wait in the test center or be in contact with you while you take the test. Except for ETS-authorized observers, visitors are not allowed in the testing room white testing is in progress.

Verifying Your ID
You must present valid and acceptable identification documents. Identification verification at the test center may also include
thumb printing
photographing/videotaping
other forms of electronic ID confirmation.

If you refuse to participate, you will not be permitted to test and you will forfeit your test fee.

Personal Items
Personal items other than ID are not allowed in the testing room. Before the test, you will be assigned a locker or receive instructions from test center staff regarding where you must deposit personal items. You will not have access to your personal items during the test or break. Cell phones are not permitted in the test room.

Test centers assume no responsibility for candidates’ personal belongings.

Seating
The test administrator/supervisor will assign you a seat. Your picture will be taken and will be reproduced at your testing station. Be sure the correct photograph is displayed on your assigned testing station.

Delayed or Rescheduled Tests
Weather conditions or other circumstances beyond the test administrator or ETS’s control may require a delayed start or the rescheduling of your test appointment. If your test session is canceled or if it is later determined that your scores could not be reported, you can
retest free of charge
receive a full refund of the original test fee
seek reimbursement from ETS for reasonable and documented expenses (for yourself only) associated with traveling to the test center. To request reimbursement, contact TOEFL Services within 30 days of your original test date. Reimbursement requests must include your
name,
date of birth
mailing address
daytime telephone number
e-mail address
original test date
CBT appointment number
a brief description of what occurred at the test center.

All reimbursements are made in U.S. dollars.

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